Privacy Policy
Connect Christian Church is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, store and protect your information in accordance with Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect the following types of personal and sensitive information:
- Contact details (name, address, phone number, email address)
- Educational qualifications and background
- Information relating to complaints or requests
- Donation history and financial information (including credit card and bank account details where relevant)
- Health information where necessary for pastoral care
- Religious attendance and participation records
Why We Collect Your Information
We collect information about people so as to allow us to communicate with them, introduce them to our organisation, promote the Gospel to them, and provide Christian services and support. We use your information to:
- Respond to your enquiries and requests
- Keep you informed about our services, events and activities where you have asked us to
- Further the purposes and mission of Connect Christian Church
- Process donations and financial transactions
We do not rent, sell or exchange your personal information to or with third parties.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete or out of date. To make a request, please contact us at info@connectcc.com.au. We aim to respond within 7 days. We may ask you to verify your identity and may charge a reasonable fee for access in some circumstances.
Privacy Complaints
If you believe we have breached your privacy, please send your complaint to info@connectcc.com.au. We will acknowledge receipt and aim to resolve your complaint within 28 days. If your complaint remains unresolved, you may escalate it to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Overseas Data Storage
We use cloud-based services that may store or process data on servers located overseas, including in Brazil, Hong Kong, Ireland, Japan, the Netherlands, Singapore, the United Kingdom and the United States of America. We take reasonable steps to ensure that overseas recipients handle your information in accordance with the Australian Privacy Principles.
Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our systems are password-protected with access restricted to authorised personnel.
Cookies
Our website may log details of visits for analytics purposes. Cookies may be used to improve your experience. You can disable cookies through your browser settings, though this may affect some site functionality.
Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Connect Christian Church
(03) 5971 3111
info@connectcc.com.au